Excellence in Volunteer Management Certificate Training
The Florida Excellence in Volunteer Management Certificate Training helps build the capacity of volunteer administrators, managers, and coordinators throughout Florida by providing accessible, high-quality training.
This training builds upon each participant’s experience in volunteer management — whether in a government, nonprofit, or faith-based organization — by providing relevant course materials, best practices, and practical tools.
Increase the Effectiveness of Your Volunteer Program
This training is designed for you if you want to:
- Maximize the effectiveness of your volunteers
- Achieve greater results with your volunteer program
- Learn current volunteer management practices
- Improve volunteer recruitment and retention
Six Modules on Engaging Volunteers More Effectively
Understanding Volunteering
- Volunteer trends in the U.S.
- Characteristics of effective volunteer programs
- Volunteer motivation models
Evaluating a Volunteer Program
- Deciding what to evaluate
- Assessing volunteer satisfaction, management, and outcomes
- Using evaluation information
Planning a Volunteer Program
- Conducting basic needs assessments
- Creating volunteer position descriptions
- Developing a purpose statement, policies, and budget
Recruiting & Placing Volunteers
- Developing volunteer recruitment strategies and messages
- Accessing underutilized volunteers
- Interviewing volunteers for optimal placement
Orienting & Training Volunteers
- Identifying training needs
- Building a training session
- Effective training delivery
Supervising Volunteers
- Defining and communicating expectations
- Supervising and recognizing people with different motivations
- Developing a recognition plan
Who Should Participate?
Volunteer coordinators, volunteer program managers, and anyone responsible for supervising volunteers.
What’s Included?
- Participant workbook, handouts, and resources
- Individual and group learning activities
- Qualified trainers with a variety of industry experience
- Opportunities to interact with colleagues from various sectors and organizations
