Webinar Presented by
Charlotte Nal
Director of Member and Volunteer Services
Boys & Girls Club of Collier County
Volunteers already believe in your mission—your job is simply to show them how their impact can grow through giving. By highlighting the tangible outcomes of your programs and celebrating the contributions they already make, you can naturally invite them to take the next step. This presentation will explore practical, relationship-centered strategies for nurturing volunteers into long-term donors who feel genuinely connected to your cause.
About Charlotte Nal
--With more than 16 years of experience in volunteer management, I’ve dedicated my career to empowering individuals to engage meaningfully in their communities. My work has focused on building strong volunteer programs that not only inspire service, but foster deeper, long‑term commitment.”
Volunteer Florida
The Nature of Volunteerism in Florida survey explored how Floridians are serving their communities, what barriers limit participation, and how Volunteer Florida can help strengthen engagement. The survey findings show that willingness to serve isn’t the issue as Floridians are already helping, often informally-but many face a growing disconnect from their neighbors and their community, along with an increasing pressure to balance competing life priorities.
The survey also showed that volunteering doesn’t just have a positive impact on the community but on those who serve as well, as volunteers have reported higher levels of fulfillment and overall life satisfaction.
By helping nonprofits streamline onboarding and operations, and by working with employers to encourage their employees to volunteer, as well as to expand paid volunteer time, and reducing other barriers, Volunteer Florida can close the gap and connect more people to meaningful, formal volunteer opportunities.
About Michael Miller
Michael is originally from Tennessee where he completed his undergraduate work in Social Work and Psychology at Middle Tennessee State University. Michael obtained a Master’s Degree in Social Work from Barry University and a Certificate in Program Evaluation from Florida International University in Miami. Michael has a background in community development working with community-based organizations to combat generational poverty. Michael has been an advocate and facilitator of afterschool programs and youth development and prior to coming to Volunteer Florida he was the Assistant State Director at the 21st Century Community Learning Centers program office at the Florida Department of Education. Michael began working with Volunteer Florida in August of 2024 as an AmeriCorps Program Manager and was promoted to Volunteer Services Director in August of 2026.
VISION
To be Florida’s premier volunteer resource management support organization
