Webinars

Can We Talk? Getting Comfortable with Uncomfortable Conversations

Every volunteer coordinator eventually faces the challenge of having uncomfortable conversations. While these conversations are a necessary part of managing volunteer programs, they can also be stressful and emotional for everyone involved.

Learning how to navigate difficult situations empowers volunteer managers to approach them with clarity, respect, and confidence. In this session, we explore the steps to take before, during, and after a difficult conversation.

Participants will also examine real-world scenarios that can serve as practical guides for preparing for and practicing these interactions. With thoughtful preparation, careful planning, and the right tools, volunteer managers can address challenging situations respectfully, effectively, and confidently.